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At Author's Dream, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, SMS, and email communication services. Our practices comply with applicable data protection regulations, including 10DLC TCR requirements in the US and Canada.
Personal Information: We may collect your name, email address, phone number, and other contact details when you sign up for our services, subscribe to our communications, or otherwise interact with us.
Usage Information: We also collect information about how you use our website and services, including IP address, browser type, device details, and activity data to improve user experience.
Communication: We use your contact information to send updates, notifications, promotional offers, and service-related communications according to your preferences.
Service Delivery: We process your information to manage your account, provide support, and ensure smooth service operation.
Improvement: We analyze usage data to enhance our website, offerings, and customer experience.
Legal Compliance: We use your data as required to comply with applicable laws and 10DLC TCR guidelines.
Service Providers: We may share information with trusted service partners who assist us in operating our business. These partners are bound by confidentiality agreements and use your information solely for agreed purposes.
Legal Requirements: We may disclose information if required by law, such as responding to legal processes or protecting our rights and property.
Opt-In: By providing your contact details and confirming your subscription, you agree to receive SMS and email communications from us, including updates and offers.
Opt-Out: You may unsubscribe at any time by following the instructions in our messages or contacting us directly.
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure, including encryption, secure servers, and regular security reviews.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
You may request access, correction, or deletion of your data, or ask us to limit its use, by contacting us at info@authorsdream.com.
We may update this Privacy Policy periodically. Updates will be posted on our website, and we encourage you to review it regularly.
We respect your privacy and do not sell or share your personal details with third parties. Your information is used only to fulfill your requests and improve our services. We comply with PCI and consumer data protection standards.
Our representatives are not authorized to collect sensitive information such as credit card details. Please do not share such data with anyone claiming to represent us. We are not responsible for misuse resulting from unauthorized disclosure.
For service quality, your project may be processed by our global production centers bound by strict non-disclosure agreements (NDAs).
We collect minimal personal data such as name, email, and phone number to process inquiries and deliver services. We do not sell personal information. You may request data deletion at any time by contacting info@authorsdream.com.
If you have questions or concerns about this Privacy Policy or how we handle data, please contact us at info@authorsdream.com or +1 (646) 769-1596.