Terms & Conditions

Copyrights

Our company philosophy is to grant clients full ownership of the content we deliver, under the terms described below. Once the final deliverable is completed and approved, you hold all rights to the material and may use it as you see fit.

Payment

Full payment is typically required before the start of any project to ensure timely processing and service delivery. Clients are responsible for any applicable taxes associated with their payment.

Revisions

We offer a 14-day revision window after project delivery, which may be extended in exceptional cases. Revision turnaround times depend on the original service timeline:

  • For 24-hour delivery projects — revisions are processed within 24 hours.
  • For 24–48 hour delivery projects — revisions are processed within 48 hours.
  • For longer-term projects — revisions are processed within 72 hours.

Project Conditions

Before starting a project, Author's Dream conducts detailed consultations with each client to confirm requirements and objectives. Any changes in project scope or services will be clearly communicated and agreed upon before implementation.

Refund Policy

Refund requests may be processed after deducting applicable transaction fees ($150 or 10% of the total payment, whichever is lower), provided the request is made before project submission.

Refunds are not available after 90 calendar days from purchase or once a final project has been delivered and approved.

Partial refunds may apply based on project stage:

  • 75% refundable before design or production begins.
  • 50% refundable once design or editing work has commenced but before final approval.
  • No refunds are available after final approval and delivery.

If you are dissatisfied with our services, please contact us within 7 days of delivery to discuss possible resolutions. Refunds or adjustments will be evaluated fairly based on revision eligibility and service completion status.

Terms of Use

All content, materials, and services provided by Author's Dream are subject to these Terms of Use. We do not make any additional warranties or guarantees beyond what is explicitly stated.

Author's Dream is not liable for any damages or losses arising from errors, interruptions, or unauthorized access related to website use or service operation.

By using our website or services, you agree to indemnify and hold Author's Dream harmless against any third-party claims, liabilities, or expenses arising from misuse of our services or violations of intellectual property or privacy rights.

This agreement does not create an employment, joint venture, or partnership relationship between Author's Dream and its clients.

Email & Mobile Phone Policy

1. Consent and Usage

By providing your email address and/or mobile number, you consent to receive communications from Author's Dream. These may include project updates, service notifications, revisions, and periodic newsletters.

2. Carrier Charges Disclosure

Standard messaging and data rates may apply. Please check with your mobile carrier for details.

3. Stop & Unsubscribe

You may opt out at any time:

  • For email: click the “unsubscribe” link in any email.
  • For SMS: reply “STOP,” “Unsub,” or “Unsubscribe” to any message.
4. Frequency of Communication

We aim to keep communication reasonable and relevant, though additional messages may be sent during important project updates or service notifications.

5. Security of Information

Your contact details are kept secure and confidential. We do not share them with third parties without consent, except as required by law.

6. Policy Updates

Author's Dream may update this policy as needed. Any changes will be posted on our website, and continued use indicates acceptance of the revised policy.

7. Contact Us

For questions or concerns about this policy, please contact us at info@authorsdream.com.


SMS and Email Terms & Conditions

1. Overview

By subscribing to our SMS and email services, you agree to receive updates, notifications, and promotional content from Author's Dream. Participation is voluntary and governed by 10DLC TCR compliance standards for the US and Canada.

2. Opt-In Process

SMS: When you provide your phone number, you may receive a confirmation message requesting consent. Replying with “YES” confirms your subscription to SMS messages.

Email: Providing your email address and selecting to receive updates confirms your consent to receive related communications from us.

3. Message Frequency

SMS: Message frequency may vary depending on project progress and communication requirements.

Email: Emails are sent periodically based on your selected preferences.

4. Opt-Out Process

SMS: Reply “STOP” to unsubscribe at any time. A confirmation message will follow.

Email: Click “unsubscribe” in any email or contact us at info@authorsdream.com.

5. Cost

SMS: Message and data rates may apply per your carrier plan.

Email: No additional charges apply for email communication.

6. Privacy Policy

For details on how we handle and protect your data, please refer to our Privacy Policy.

7. Support

For assistance or support, contact info@authorsdream.com or call +1 (646) 769-1596.

8. Modifications

We may modify these Terms & Conditions as needed. Updates will take effect upon publication on our website.

9. Compliance

We comply with all 10DLC TCR and applicable laws governing SMS and email marketing in the US and Canada.